Store Policies

Accepted Methods of Payment. We accept Paypal, Visa, MasterCard, American Express, and Discover card.

Shipping Time. We order our products from several different manufacturers so the time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 7-10 day delivery time.Express shaping in available

Shipping Methods. Merchandise will be shipped using Ground Service where possible. In addition, some items may be shipped directly from the manufacturer to customers.We do not ship to PO box it must be your address.

Unfortunately at this time we only ship to a valid US address. If you see a product you like and want it to ship International you must Email us at Internationalshiping@fbsword.com to see if we can work something out.

Disclaimer
You must be at least 18 or older to purchase with FB Sword. The laws concerning the ownership, carry, and use of these items found on FB Sword website vary from one community to the next. It is the buyer’s responsibility to ascertain what these laws are in their community and to obey them. The buyer agrees to all terms and conditions and assumes all liability. FB Sword assume no responsibility for any injuries that may occur by the mishandling or negligent use of any merchandise sold on our website

Return Policy:
Customers must Email within 21 days of original purchase to return any item. If your order arrives damaged Email us right a way at returns@fbsword.com. All returns must be preauthorized.  There will be a 10% restocking fee on all returned merchandise without defects. (No restocking fee on exchanges.)  Please do not mail the merchandise back without first getting Authorization from us. All return items must be shipped in the Original Packaging. Shipping costs are not refundable.

If you received a different product than initially purchased, the item must be returned with the following:

·  All original contents (product, manuals, instructions, etc.).

·  Original packaging.

·  Original invoice or receipt.

Once a return is authorized by our return department you should:

1. Return the item to the address given to you by our return department.
2. Write the Return Authorization Number clearly on the box or package.
3. Keep your shipping records for proof of shipment in the event of loss of returned merchandise. Returns shipped via U.S. Postal Service (U.S.P.S.) or with a value of over $100.00 should be insured. We can not be held liable for return merchandise that does not reach our return department.

We can refund shipping costs only if the return is a result of our error. You are responsible for all freight charges on shipments that are refused or returned with no fault on our part. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.